Every shipment. Every Carrier. One live, connected view.

Veratrak automatically tracks shipments across your entire supplier network - surfacing late deliveries, silent carriers, and exceptions before they become stock problems. No portal logins. No chasing.

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The Challenge

You find out about late shipments after the damage is done.

By the time a carrier update lands in someone's inbox - or doesn't - the shipment is already a week overdue. You're calling the supplier, who's calling the freight forwarder, who's calling the carrier. Meanwhile, stock is running down.

Tracking across carrier portals, emails, towers, and ERP exports.

Every logistics partner uses a different system or portal. Some send updates via email. Others expect you to call. None of it connects. Your team spends hours every week piecing together a picture that's already out of date.

There's no early warning when a shipment goes quiet.

The most dangerous shipments aren't the ones flagged as late - they're the ones that have simply stopped sending updates. No alert, no flag, no trigger. You don't know until someone goes looking.

HOW IT WORKS

Three steps from fragmented to fully visible

1. Connect

Your logistics partners send shipment data to Veratrak via their existing channel - API, AS2, SFTP, or structured email. Partners with low digital maturity don't need to change anything. Carrier updates arrive automatically.

2. See

Every shipment across every carrier and supplier appears in a single live list. Status, ETA, origin, destination, and tracking history are updated automatically as carrier events arrive.

3. Act

Late shipments and silent shipments (no update) are surfaced in a dedicated exceptions drawer. From a late shipment, you're one click from the linked purchase order - and one click from the risk view.

"The signals were always there - late shipments, quiet carriers, stock running low. They just weren't visible until it was too late. Veratrak is the first place we can see all of it connected in one view, in real time."

Key Capabilities

Live shipment list

Every shipment across all carriers and suppliers in one view. Status, ETA, origin, and destination updated automatically. Filter by carrier, partner, status, or date range.

Automatic exception detection

Late shipments and those that have gone quiet (no update) are surfaced automatically. No cross-referencing. No manual triage. Problems come to you.

Order to shipment linkage

Every shipment is linked to its purchase order. Navigate from a delayed shipment to the associated PO, line items, and delivery commitment - in one click.

Full tracking event log

Every carrier event is logged with timestamp and source. You see exactly when the last update arrived and what it said - without logging into the carrier's portal.

Trusted, objective, real-time

Real-time KPI tiles: On-Time Delivery %, shipments In Transit, Late, and Awaiting Update, Data Completeness. Trend over time as your carrier data accumulates.

Collaborative comments

Internal comments thread on each shipment record. Escalate, assign, and update colleagues without leaving the platform or opening an email chain.

COMPLIANCE & SECURITY

Built for regulated envrionments

Every shipment event, status update, and user action is logged with a full audit trail — giving your QA and IT teams the traceability they need.

EU GMP ANNEX 11

All data exchanges are logged, timestamped, and attributed to source. Shipment records are immutable - status updates are appended, never overwritten.

FDA 21 CFR PART 11

Electronic records meet requirements for audit trail completeness, access control, and data integrity. User actions are attributed and time-stamped throughout.

ALCOA+

Data is Attributable, Contemporaneous, and permanently Available. Original carrier messages are stored alongside normalised records for full data lineage.

GDP

Carrier event logs support chain-of-custody requirements. Temperature logger data can be ingested alongside shipment tracking events.

Veratrak Hub is validated to GxP standards. IQ/OQ/PQ documentation available on request.→ Read the full compliance overview

PLATFORM

EXPLORE THE PLATFORM

Shipment Management works best alongside the modules that sit upstream and downstream in your supply chain.

Order Management

Every shipment originates from a purchase order. Track confirmations, promised dates, and OTIF - and link directly to the shipment moving the goods.

Stock Visibility

Late shipments directly impact inventory. See which SKUs are at risk of stockout when inbound shipments are delayed.

See all →

Supplier Performance

Shipment on-time delivery feeds into your supplier performance scorecard. See which partners are trending wrong before it becomes a commercial conversation.

See Shipment Management in Action

30-minute demo. We'll show you exactly how Veratrak tracks your shipments, surfaces exceptions, and connects to your order and inventory data.

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As a software company dedicated to enhancing the efficiency and security of the healthcare and pharmaceutical industry, we prioritise the protection and confidentiality of your data.